FAQs

1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
We processes orders between Monday and Friday. Orders will be processed within 10-20 business days after the date that the customer has placed the order and shipped the parcel out the next day after the processing day. Please note that we don't ship on weekends. 

2. HOW DO I TRACK MY ORDER?
We've actually made this super simple! You can click order tracking to see the status of your order.

3. HOW DO I RETURN SOMETHING?
If the product has been back ordered, we will try our best to ship it out as soon as it gets back in stock. Meanwhile, we will inform you on the product page about the shipping time. Please Kindly contact us if you can not wait, we will help you cancel the order.

4.What happens if an item is on backorder?
In rare cases, you have not received the products for more than 10 days. Please contact us and we will deal with it immediately.

5.What forms of payment do you accept?
Our checkout page accepts Paypal as forms of payment.

6.Why did I pay for several days without a tracking number?
Normally, we will send it out within 2 working days, and the transport time will be 7-18days.

Which does not contain your payment reach our account of the time, usually 10 minutes will arrive at our account, but does not exclude the special circumstances this process needs a few days, depending on the credit card payment platform (2checkout and PayPal) into account.
And please review the product page for the products you have ordered, which will indicate the inventory availability status of the product. Products that are out of stock will be shipped automatically once we receive additional inventory.